Chemical

As a growing, global Fortune 500 company, Eastman Chemical Company has had to adapt to rapidly changing market conditions and increased competition. The company has long used technology to work more efficiently and squeeze out delays in creating new products and delivering outstanding customer support.

Eastman’s dynamic and collaborative atmosphere was tested when the company found it had stretched its existing collaboration technology to its limits. Exchanging information is critical to getting the right product or service to the right place at the right time. As Eastman began the search for new collaboration tools, it knew that it needed a solution that would be flexible, reliable, and easy to use.

After selecting and rolling out its new enterprise collaboration software, the company was surprised to find that groups all over the company latched onto it to create their own localized collaborative solutions. These grass-roots sites streamlined business processes across the organization, which supported continued growth with lower overhead costs. Using these thousands of collaboration sites, Eastman employees are also delivering better customer service and faster response to rapidly changing market conditions.

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